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Bonjour Monsieur
...puis-je vous aide?

Isn't it easy to get in contact with an hotel abroad and speak in English?

Well, the fact is that we expect it nowadays don't we? But here in the UK, do we expect to speak a foreign language to our guests? Not usually, and therefore, naturally, we exclude ourselves to those potential guests who can't speak enough English to get around. And, as hospitality is about giving your guests what they desire, wouldn't it be nice to give them what they desire - in their own language?

Getting your website translated into a few foreign languages is a start. Learning one or more foreign languages is a distinct plus. And putting a sign up that says "Ici on parle francais" and another that says "Wir sprechen Deutsches" on your door and on all your promotional material will add a couple more USP's and add dramatically to your Sustainable Competitive Advantage.

Plus, now you're getting and conversing with foreign tourists, you could develop a whole new marketplace - they'll tell their friends and their friends will tell others.

Visit:

http://babelfish.altavista.com

http://www.google.com/language_tools?hl=en

http://www.translate-free.com

http://www.aatranslations.com

http://www.ttcweb.com

 

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Published by Totem Tourism Marketing © 2003
1 The Grove, Bath, BA1 4AT, United Kingdom  Tel: +44 (0)1225 484086
Email: info@TotemTourismMarketing.org

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